Accessible Communication Styles

Accessible Communication Styles, is a new title in the Library Accessibility Toolkits: What You Need to Know series. The toolkit, released in June 2020, was developed by the Accessibility Assembly. The toolkit offers tips, trends, and resources for using inclusive language for written materials such as policies, social media posts, marketing campaigns, or signage.

Accessible Communication Styles provides guidance for choosing Inclusive language to celebrate the diversity of experiences. The toolkit discusses use of “people-first” and “identity-first” language  to address the concerns of disability advocacy groups while promoting human dignity. This toolkit offers current best practices which promote an inclusive library environment.


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